OffloadX Terms of Service – WordPress Media Offload Plugin
Terms of Service for OffloadX: Licensing, Billing and Acceptable Use
These terms of service govern your use of OffloadX and offloadx.com. By installing or using OffloadX you agree to these terms of service in full. Our terms of service cover account registration, license keys, payment billing, and acceptable use. The terms of service apply to all plans including Free, Starter, Pro, Business, and Agency. Please read these terms of service carefully before purchasing any paid plan. These terms of service were last updated June 2025 and apply to all users of the OffloadX WordPress media offload plugin.
These terms of service are governed by applicable law and processed through Paddle as our merchant of record. Our terms of service follow standards recommended by WordPress.org plugin guidelines and align with Cloudflare's service agreement standards. If you have questions about these terms of service contact [email protected] within 30 days of purchase.
For related legal documents see our privacy policy and refund policy. To review what is included in each plan covered by these terms of service visit our pricing page. These terms of service are binding on all users of the OffloadX plugin and offloadx.com services.
Terms of Service
Please read these terms carefully before using OffloadX. By installing or using the plugin or any related services, you agree to be bound by these terms.
Contents
1 Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of OffloadX, a WordPress plugin and associated licensing services operated by BridgeLink Digital ("we," "us," or "our"), accessible at offloadx.com.
By downloading, installing, activating, or using OffloadX or any related service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the service.
2 Description of Service
OffloadX is a WordPress plugin that enables automatic offloading of WordPress media files to third-party cloud storage providers including but not limited to Cloudflare R2, Amazon S3, DigitalOcean Spaces, Wasabi, Bunny Storage, and Google Cloud Storage.
The plugin is offered under a freemium model with the following tiers:
- Free — permanently free, limited to 50 files on one site
- Pro (1, 3, or 5 sites) — paid subscription, unlimited files, advanced features
- Agency (unlimited sites) — paid subscription, all features including WooCommerce, Multisite, and White Label
The plugin code is licensed under GPL-2.0+. The licensing system, premium features, and offloadx.com services are proprietary.
3 Accounts and Licensing
3.1 Account Registration
To access paid features, you must create an account at offloadx.com and provide accurate, complete information. You are responsible for maintaining the confidentiality of your credentials and all activity under your account.
3.2 License Keys
Upon purchase, you will receive a license key. License keys are non-transferable and may only be activated on the number of WordPress installations permitted by your plan. Attempting to circumvent license enforcement is a material breach of these Terms.
3.3 Grace Period
If our license server is temporarily unreachable, OffloadX will continue operating in a grace period of up to 7 days before premium features are suspended.
4 Payment and Billing
4.1 Pricing
Subscription prices are displayed at offloadx.com/pricing. All prices are in USD and exclusive of applicable taxes unless stated otherwise. We reserve the right to change pricing with 30 days' notice to existing subscribers.
4.2 Billing Cycle
Subscriptions are billed monthly or annually as selected at checkout. Annual subscriptions receive a 20% discount. Billing renews automatically unless cancelled before the renewal date.
4.3 Payment Processing
Payments are processed securely through Paddle, our merchant of record. Paddle handles all payment processing, tax collection, and compliance. By purchasing, you also agree to Paddle's terms of service.
4.4 Failed Payments
If a payment fails, we will retry up to three times over seven days. If payment cannot be collected, your account will be downgraded to the Free tier and premium features will be suspended.
5 Acceptable Use
You agree not to use OffloadX or our services to:
- Violate any applicable law, regulation, or third-party rights
- Circumvent, disable, or interfere with license enforcement mechanisms
- Share, resell, or sublicense your license key without written permission
- Reverse-engineer proprietary components of the licensing system
- Use the plugin to store or distribute illegal, harmful, or infringing content
- Attempt to gain unauthorized access to our systems or other users' accounts
We reserve the right to suspend or terminate accounts that violate these terms without notice or refund.
6 Intellectual Property
The OffloadX plugin code is released under the GNU General Public License v2.0 or later (GPL-2.0+). You may use, modify, and distribute the plugin code in accordance with the GPL license.
The OffloadX name, logo, and branding are trademarks of BridgeLink Digital and may not be used without written permission. The licensing system, API, and offloadx.com platform are proprietary and not covered by the GPL.
7 Disclaimer of Warranties
OffloadX is provided "as is" and "as available" without warranty of any kind. We do not warrant that the plugin will be error-free, uninterrupted, or compatible with all WordPress configurations, hosting environments, or third-party plugins.
You acknowledge that offloading media files carries inherent risk and that you are solely responsible for maintaining backups of your data before using any migration or deletion features.
8 Limitation of Liability
To the maximum extent permitted by applicable law, BridgeLink Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of data, loss of revenue, or business interruption — arising from your use of OffloadX.
Our total liability to you for any claim arising from these Terms or your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.
9 Termination
You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of the current billing period; no partial refunds are issued for unused time except where required by our Refund Policy or applicable law.
We may terminate or suspend your account immediately, without notice, if you materially breach these Terms. Upon termination, your license key will be deactivated and premium features will be suspended.
10 Changes to Terms
We may update these Terms from time to time. We will notify active subscribers of material changes via email at least 14 days before they take effect. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.
11 Contact
For questions about these Terms, please contact us at [email protected] or through the support portal at offloadx.com.
Questions about these Terms?
Our team is happy to clarify anything in plain language.